touch to all of life’s special occasions
HIRE studio
Based in Willetton Perth, WA only
HOW IT WORKS
OUR HIRE PROCESS
01
SELECT DATE + ADD items to cart
Select dates and time period (you can change this later).
Add your item to hire to cart and specify any
text or comments for items requiring design.
Note: The rental period for all items are 5 days.
02
SELECT DATE + ADD items to cart
Select delivery options based on distance (if required)
from the toggles during checkout. A refundable deposit
of $100 is required for any hired items. Full T&Cs are
agreed upon at the time of booking
03
CONFIRM PICKUP from willetton/
DELIVERY TIMINGS
For pickup from Willetton
We'll reach out 1-2 weeks prior to your event to provide
our address and confirm exact timings for pickup.
For delivery to venue/shipping
We'll confirm the finer details of bump-in and bump-out timing
etc. For delivery to
venue/shipping. If shipping is required, please refer to our FAQ
for lead times.
04
RETUrns TO WILLETTON/
PACK DOWN
Drop off to Willetton: All hire items need to be
returned by
the Monday after your event date.
For pack down from venue: Ensure ALL hire items are
left at the venue. Failure to do so will mean it will have to
be return to our home based the day after.
05
DEPOSIT RETURNED
We'll be there every step of the way with
multiple shooters to make sure the moments
that matter are caught so you can.
FAQ
How early should I book my signage or item(s) hire?
We recommend booking your items as soon as you've confirmed your
event date(s) as hire
items are dependent on availability and can get booked up during
busy seasons.
We don’t reserve or hold items so secure your items early to avoid
disappointment.
Do you charge a bond?
Yes, we do. This is to ensure that our items are returned to us in
the same condition that they were rented.
Bond of $100 is standard and may be more depending on the items.
Your bond will be returned to your original
method of payment if your items are returned un-damaged, this may
take up to 10 working days.
Where are you located?
We are located in Willetton, SOR in Perth, Western Australia. You
can pick up and drop off your hire
items up to 2 days before or after your event date. We'll share the
exact address closer to the date.
If I'm picking up my items, what type of car do I need?
For smaller items such as signages, wishing wells, and table
numbers, any car will do! However, for frames, easels, and
stands, you'll need at least a sedan with the ability to put the
back seat down, as our stands cannot be disassembled.
Do you offer delivery?
Yes, we do offer delivery within 35km from WA, Willetton for an additional cost. Please refer to "Delivery" Section ". Unfortunately, we don't offer delivery beyond 35km from WA, Willetton and for larger items such as backdrops. Alternatively, we can also send an Uber package or organise with an external third party delivery courier, please leave a note or contact us if this is the case.
